Shipping policy

Shipping Orders

Normally orders will ship within 2-7 business days of processing payment, unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to us undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.

Delivery Times

When you place an order on the Hellooo website, you will receive a shipping info email. Please check your registered email inbox for your order status.

Products shipped via standard service are normally delivered within 3-5 business days after receiving the order.